This policy explains what information IPTVXpert collects when you visit iptvxpert.com or buy a subscription, and how we use it.
Last updated: October 13, 2026
Information we collect
- Order details: your name, email address, billing country and the plan you bought.
- Account details: if you create an account, your login email and a password stored in encrypted form.
- Payment: payments are processed by our payment providers. We do not see or store your full card details.
- Support chats: messages you send us through live chat.
- Technical data: IP address, browser type and pages visited, collected through cookies and similar tools.
How we use it
- To process your order and send your login details.
- To give you support and answer your messages.
- To prevent fraud and misuse of the service.
- To understand how the website is used and improve it.
- To send you news or offers, only if you agreed to it. You can unsubscribe at any time.
Services we use
We use trusted third parties to run the site: WooCommerce for orders, our payment providers, tawk.to for live chat, Google Site Kit for website statistics, Mailchimp for optional newsletters and Akismet for spam protection. They only receive the information they need to do their job.
Cookies
We use cookies to keep your cart and login working, and for basic statistics. You can block or delete cookies in your browser settings, but parts of the site may then stop working.
How long we keep data
We keep order records for as long as needed for accounting and legal reasons. You can ask us to delete your account and any data we do not have to keep.
Your rights
You can ask to see, correct or delete your personal data, or object to how we use it. Contact us on live chat and we will reply as soon as possible.
Changes
We may update this policy. The latest version is always on this page.